Privacy Policy

 

WitterNet is committed to ensuring the privacy and protection of collected data throughout all transactions and communications with you. We thrive on customer satisfaction and will do everything possible to make your experience using our products and services as simple and rewarding as possible. WitterNet would like you to feel confident when using the vast array of information, tools and systems provided for your convenience.

 

As used herein the terms "You", "Your" and "User" shall include any and all clients, customers, users, buyers, subscribers, visitors, purchasers and affiliates. Additionally, the terms "We", "Our" or "Us" shall refer to WitterNet.

 

By using our website or purchasing any products and/or services that we provide, you agree to the use of data that we collect in accordance with this Privacy Policy.

 

Collected Information

 

WitterNet may collect information through account profiles and various cookie sessions. Cookies are little tidbits of information that is stored via your web browser to save authenticated sessions, user account login credentials, shopping cart orders, web forms, and certain types of inquiries. Cookies cannot transmit viruses, trojans or malware of any kind. Information stored in a cookie is only accessible via your personal computer and not by us. You may disable or reject cookies through your browser settings, but doing so may reduce overall functionality while using our site and/or services.

 

Information that we may collect through account profiles and your interaction can vary based upon the type of communication with us. In setting up an account, viewing our site, contacting us in anyway or purchasing service with WitterNet, information such as your name, address, telephone number(s), fax number, email address, dates of purchase(s), product(s) or service(s) purchased, billing history, payment methods, payment amounts, and domain names may be collected. If purchasing by credit card, we process the information via a secure merchant. All sensitive data is collected through encrypted transmission.

 

Use of Collected Information

 

All information collected is used for billing purposes and to provide efficient service and quality support to each of our users. WitterNet may use stored information to determine any additional needs for our customers or to effectively provide support. WitterNet may also use stored email addresses, names and addresses to send out newsletters, invoices, official messages from our staff, and mailings. Users may opt out and unsubscribe from these newsletters and mailings at any time by emailing us at accounts@witternet.com.

 

Information gathered about your visit to our website via our analytic and statistics software is used to help troubleshoot issues and to conduct official administrative duties. Data collected is also used to improve our site and to ensure that your experience is nothing less than enjoyable.

 

Your information may be used when an included offer requires information to complete setup of any associated accounts. Included offers may include but is not limited to affiliate offers, software provided with a purchased plan, and third-party marketing.

 

Every reasonable precaution is taken to secure and prevent unauthorized access to customer information.

 

Updating of Personal Information

 

WitterNet takes all steps to ensure that your information is up-to-date and kept secure. If you choose to discontinue any services with WitterNet, you may access your account panel and remove your personal information from our databases. After discontinuation of services that we provide, your account will be inactive and is kept in our database.

 

To request assistance, you may email: accounts@witternet.com

 

Contests, Surveys, Giveaways

 

Occasionally, we are able to present you with the opportunity to participate in ongoing contests, surveys or giveaways. Should you decide to participate, we may request personal information from you. Participation is completely voluntary and any information submitted is done so voluntarily by you. Personal information may include methods of contact, your name, address, email address, phone number and age. Information provided is used to notify and deliver to recipients of prizes.

 

We may use a third party service to conduct contests, surveys, and giveaways. When such a service is used, your information will not be used for any other purpose and nor will it be redistributed.

 

Legal Compliance with Law Enforcement Officials

 

We cooperate fully with government and law enforcement officials to ensure that we are in complete compliance with the law. In our sole discretion and/or with legal request, we will disclose information about our users to combat unethical and/or illegal activities. It is with the utmost care that we take to protect your rights and personal information.

 

Changes to our Privacy Policy

 

We reserve the right to modify or revise this Privacy Policy at any time for any reason. All changes will be placed here and shall supersede the version of our Privacy Policy that is available. WitterNet will take reasonable effort to make you aware of any changes. Please revisit this Privacy Policy each time you browse our site to keep updated on any changes.

 

Enforcement and Dispute Procedures

 

WitterNet makes every effort to ensure the integrity and persistent adherence to this Privacy Policy. If you have any comments and/or concerns, we encourage you to address them with us. Contact us by using one of the below methods.

 

E-Mail us at privacy@witternet.com

 

Mail us at WitterNet, 3116 Bancroft RD, Suite C, Baltimore, MD 21215, U.S.A.

 

 

Last Revised: August 14, 2011